Passenger information

• You must be checked-in 45 minutes prior to departure. Please allow additional time to pass through Customs and Immigration
• You will be asked to show a valid passport or valid photographic EU national identity card.
• First Class vouchers are issued at check-in
• Disabled passengers requiring assistance should notify DFDS Seaways at check-in
• If you are carrying a pet, please ensure that you have all the correct Pet Passport Scheme documentation at check-in as advised by DEFRA
• For queries or amendments please call 0871 574 7223 (Calls may cost up to 10p per minute plus network extras) or +44 208 127 8303 from outside the UK or email doverpax@norfolkline.com

Dover port information

DFDS Seaways operate from Dover Eastern Docks to Dunkirk
Eastern Docks, Dover, CT16 1JA  Kent

Dunkirk port information

DFDS Seaways operate from Port 5670, Terminal Car Ferry, 5670 Route de la Maison Blanche, 59279 LOON PLAGE (Dunkerque)